Customer Support
MHM Automation provides ongoing support throughout the life of your equipment, helping you maintain performance, minimise downtime and keep your operation running reliably.
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Service Requests
MHM Automation provides an on-call maintenance service. Customers can contact us at any stage to report faults or breakdowns.
For standard support requests, our team will respond during normal business hours and assist with identifying the likely cause and determining the appropriate next steps. Support may be provided remotely or by sending a service technician to site.
Our objective is to help get your operation back up and running as quickly as possible while ensuring a safe working environment is maintained.
Need support outside normal business hours?
Service Agreement customers can have access to 24/7 remote technical support, depending on the level of support included in their agreement. This provides priority access to MHM technical expertise when support is required outside normal business hours.
Learn more about Service Agreements
Need support?
Tell us about your MHM equipment and the issue you're experiencing and our team will determine the next steps.