MHM Automation’s remote monitoring service provides a direct link between your equipment and our technical team, allowing us to provide on-call support and technical advice wherever you operate in the world.

Our team can track system performance and identify potential issues, allowing action to be taken before they lead to equipment breakdown or unplanned downtime. When an issue does arise, our Automation Engineers can remotely access compatible equipment to investigate faults, troubleshoot issues and work alongside your onsite team to determine the appropriate next steps.

This allows our technical specialists to begin investigating issues without always needing to travel to site, helping reduce costs, response times and minimise disruption to your operation.

For compatible MHM equipment, remote monitoring can be integrated with the computer-based control system. Remote monitoring systems typically require:

• CCTV camera access
• An Ethernet connection at your site
• Access to your internet IP address

Don’t wait for the support you need

Talk to our team about remote monitoring for your MHM equipment or get in touch when you require technical support.

Talk to our Support Team